One-month deadline · posted same day
Post your PIP mandatory reconsideration without a printer
The CRMR1 form cannot be submitted online. It has to go in the post, and the clock is already running. Upload the completed form, or your own letter, and we print it and hand it to Royal Mail the same day, from £1.79. No printer, no trip to the postbox.
When you need mandatory reconsideration
If you disagree with a PIP, Universal Credit or ESA decision, you usually cannot go straight to a tribunal. You first ask the DWP to look at the decision again. That is mandatory reconsideration, and you have one month from the date on your decision letter to request it. The gov.uk CRMR1 form is the standard way to do it in writing, but it cannot be submitted online: you are expected to print it and post it. If you have no printer, or getting to a postbox is the hard part, fill it in on screen, save it as a PDF and upload it to PostOwl. We do the printing and posting the same day.
Where to send the CRMR1 form
The single most reliable answer: use the address printed at the top of your decision letter. That is the office that made the decision and the one that will reconsider it. If the letter is lost, PIP has a freepost address you can use instead.
PIP mandatory reconsideration addresses
- First choice: your decision letter. Copy the address at the top of the letter exactly as printed.
- PIP freepost: Freepost DWP PIP 1. That is the complete address: no postcode, no stamp needed. PostOwl posts it for you either way.
Warning: wrong address
Post Handling Site B, Wolverhampton, WV99 1AH is for new PIP claims only. Sending a mandatory reconsideration there risks delay while your one-month window is running. Use the address on your decision letter, or the freepost address above.
What to include
- Your full name, address and National Insurance number.
- The date on the decision letter you are challenging.
- Which points of the decision you dispute and why. Refer to the report or descriptors where you can, and enclose any new evidence.
- Keep a copy of everything you send.
How PostOwl sends it
Upload your PDF, type the address, pay by card or Apple Pay. No account needed. Order before the 3pm weekday cutoff and your letter is printed, enveloped and handed to Royal Mail the same day. You get an email confirming the dispatch date, which is your evidence that you acted inside the one-month window. If the deadline is close, first class is a £0.90 upgrade: £2.69 for a one-page letter. Your PDF is permanently deleted after dispatch.
Outside the UK while the deadline runs? PostOwl works from anywhere: see posting a UK letter from abroad. And if you need your assessment report or claim file before you argue your case, you can request it with a subject access request.
If the decision does not change: the SSCS1 appeal
Mandatory reconsideration is step one. If the mandatory reconsideration notice still goes against you, you can appeal to an independent tribunal using form SSCS1. The paper form is posted to:
SSCS1 appeal address
HMCTS Benefit Appeals
PO Box 12626
Harlow
CM20 9QF
Mandatory reconsideration FAQs
Can I submit the CRMR1 form online?+
No. The CRMR1 mandatory reconsideration form on gov.uk cannot be submitted online. It has to be printed and posted. You can also request mandatory reconsideration by phone or in your own letter, but many people prefer the form or a letter because it puts everything in writing. If you have no printer, upload the completed PDF and PostOwl prints and posts it for you.
Where do I send my PIP mandatory reconsideration?+
First choice: the address printed at the top of your decision letter. That routes it straight to the office handling your claim. If you cannot find the letter, the PIP freepost address is Freepost DWP PIP 1 (that is the complete address). Do not use Post Handling Site B, Wolverhampton WV99 1AH. That address is for new PIP claims, not reconsiderations.
What is the mandatory reconsideration deadline?+
One month from the date printed on your decision letter, not the date you received it. A late request can still be accepted if you have a good reason for the delay, but there is no guarantee, so treat the one-month deadline as firm and post as early as you can.
What happens after mandatory reconsideration?+
The DWP looks at the decision again and sends you a mandatory reconsideration notice. If you still disagree, the next step is an appeal to an independent tribunal using form SSCS1, posted to HMCTS Benefit Appeals, PO Box 12626, Harlow, CM20 9QF. You normally have one month from the date on the mandatory reconsideration notice to appeal.
How do I prove I sent it in time?+
You receive an email confirming the date your letter was handed to Royal Mail, and you keep the PDF you uploaded. Together they show what you sent and when, which matters when a one-month window is running. For tight deadlines, first class is a £0.90 upgrade.
In the post to the DWP today
Send it now → from £1.79PostOwl is an independent printing and posting service and is not affiliated with the Department for Work and Pensions. This page is general information, not benefits advice. For advice on your case, speak to Citizens Advice or a welfare rights adviser.